At Coco Noir, we are serious about protecting your privacy. At all times we fully comply with DATA PROTECTION ACT 1998 and Privacy and Electronic Communications (EC Directive) Regulations 2003.
1. The Information We Collect From You and How We Use It:
When you place an order with us or make inquiry about our products, or register on our website, we need to know:
a. Your name; and
b. Your date of birth; and
c. Email address; and
d. Address (note: if you are ordering for a third party, we need to know
their delivery address as well); and
e. Telephone number; and
f. Details of any purchase orders you place through the website; and
g. Pages on our website that you visit and the resources that you visit.
1.1 Why the need for the above information?
Those information are collected from you to allow us to:
1.1.1 Process your registration at our website.
1.1.2 Process any orders you make.
1.1.3 Arrange delivery by us or/and parcel shipment company.
1.1.3 Provide you with your account statements.
1.1.4 Contact you on any matter relating to your account.
1.1.5 Contact you with regards to the services we provide.
1.1.6 Contact you to write a review on a product(s) you have purchased.
1.1.7 Contact you to write a testimonial on our website.
1.1.8 Contact you to inform you of new products & services which maybe of interest to you.
1.1.9 To help us understand how our website and our services are used.
1.1.10 To help us make improvements [develop] to our website
- As to the section 1.1.5 and 1.1.8, if you prefer not to be contacted, please write to us, HERE.
- As to the sections 1.1.9 and 1.1.10, we will be providing statistical information to a third party website developers. The statistical information will not include any information or details that can be used to identify/pinpoint you.
Rest assure that we will NOT use your details to spam you. We will NOT pass on your personal details for free or a fee, to a third party and marketing companies for marketing purposes.
Should you decide to inform us of any updates to your email address, telephone number, or address, simply click HERE.
Should you decide to have your details removed from our website, simply write to us, HERE.
Our website does not ask your for your banker/credit card’s details. Our website will not hold any of your banker/credit card’s information. Payment is handled by PayPal, a 100% secure and safe website.
Cookies are a piece of technology incorporated onto lots of websites that we visit on daily basis. It is a small file that is stored on the hard drive of the client’s computer [your computer], when you visit our website.
Cookies allow us to gather statistical information in order to make improvements to our website (remember section 1.1.9 & 1.1.10 mentioned on the top of this page).
Over period of time the information retrieved from cookies, allow us or third party developers working for us to make improvements to our website, that in turn increases the end-user satisfaction for our website
To be able to purchase our products you have to enable cookies on your web browser. Our cookies can be deleted from your computer.
3. Protecting your information
We are serious about protecting your personal information. We have incorporate SSL certificate on our server to assure you that our website and business are legitimate. Our server uses SSL certificate to encrypt your personal information, the information you enter are turned into random codes and assign a secure path to have them transmitted to our server over the internet.
As to storing your information we have put in rules, polices and tight measures to safeguard your information.
Please be advised that our website [Coco Noir] may have links to other websites, we should not be held responsible for:
- The contents of other websites advertised on our website; and
4. Sharing your information with others
Rest assured that we will NOT use your details to spam you. We will NOT pass on your personal details for free or for a fee, to a third party and marketing companies for marketing purposes or any other unknown reasons, which are not stated by us on privacy and policy page.
Coco Noir may disclose your information in below circumstances ONLY:
4.1 Sale of business:
Should we decide to sell our business to/integrate our business with another business, we may disclose your personal information to the new owner(s), purchaser(s) and their advisor(s).
4.2 Where the law requires:
We may pass on your information to the police, law enforcements and other governmental agency, lawfully, for the purpose of crime prevention and criminal activity detection and to relevant third parties to protect Coco Noir, its business and its staff and its customers.